Returns & Exchanges
At Elliosa, we want to ensure your athletic performance is never hindered by the wrong fit, which is why we offer a 30-day window for hassle-free returns on all specialized sportswear. Items must be in their original condition with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the performance gear you wish to return.
Package Your Gear
Place the unworn items in their original packaging, ensuring all Elliosa technical tags and hygiene liners remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team verifies the condition of your sports apparel, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing